Category Archives: Chief Digital Officer

The Three Dimensions of Digital Transformation at Capital One Financial Services

“We create an environment that allows our software engineers to put love into the product,” Chandra Dhandapani told me in a recent phone interview. She is Senior Vice President, CIO and Digital Transformation Leader at Capital One Financial Services, the … Continue reading

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The CDO Interview: Digital Transformation at CVS Health

CVS Health has recently opened a new Digital Innovation Lab in Boston. Enabling digital access to healthcare and related services anytime and anywhere is a key component in the company’s transformation into a multi-faceted healthcare provider. CVS also announced plans to expand its … Continue reading

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Chief Digital Officers (CDOs): How Many and How Much they Make?

eMarketer: The chief digital officer (CDO) role emerged alongside the digital transformation, and companies are rapidly making room for the position. In a report released in May 2015, The CDO Club estimated that the number of CDOs worldwide would double … Continue reading

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Predictions for CMOs and Digital Marketing in 2015

In 2015, digital marketing budgets will increase by 8%, according to a recent Gartner’s CMO Spend Report, a survey of 315 marketing decision makers representing organizations with more than $500 million in annual revenue. Customer experience is the top innovation … Continue reading

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IDC: 60% of CIOs will be supplanted by Chief Digital Officers by 2025

In a webinar last week, IDC discussed its CIO predictions for 2015 and beyond (Louis Columbus provides an excellent summary here). Of IDC’s 10 predictions, the one that intrigued me most, predicted that most of the audience, presumably CIOs and … Continue reading

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