In a global analysis based on Deloitte’s most recent State of AI in the Enterprise survey, early adopters were asked to identify the primary benefits of implementing AI in their organizations.¹ Respondents say using AI to enhance existing products and services is their most sought-after externally focused benefit, with 43% ranking it in their top three, while 31% prioritize using it to optimize external processes. The top internally focused benefit, meanwhile, is optimizing business operations, with 41% placing it among their top three choices, followed by using AI to make better decisions, cited by 34% of respondents.

Source: Deloitte