Scribe

Scribe is an AI virtual assistant embedded as a Chrome extension, poised to redefine the domain of process documentation. This tool seamlessly captures user actions, converting them into intuitive, step-by-step visual guides. 

Boasting a user base of over 700,000, Scribe has become indispensable for teams, especially in sectors like healthcare, aiming to optimize and automate their documentation flow. 

Instead of the traditional route of manual screenshots and prolonged documentation processes, Scribe offers an AI-driven solution. Users can effortlessly craft, personalize, and disseminate guides, making them a game-changer for functions like onboarding, training, and customer support, content creation for platforms like YouTube.

Scribe Features

Scribe is a documentation tool that offers many features tailored to enhance the efficiency of creating and sharing guides. Some of its standout features include:

• Web & Desktop Process Capture: Create guides for any web or desktop-based process.

• Automatic Step Instructions: Eliminate manual typing with auto-generated how-to guides.

• AI-Generated Process Documents: Leverage AI to produce SOPs, training manuals, and process overviews.

• Sensitive Data Redaction: Automatically blur out sensitive information from screenshots.

• Shareable Links & PDF Export: Distribute your guides via email, embed them in wikis, or export them as PDFs.

• Custom Branding: Personalize your guides with your company’s logo and colors.

Scribe Use Case – Real-World Applications

Scribe is the perfect tool for businesses and individuals aiming to simplify documentation. Its applications include:

• Onboarding New Employees: Create visual guides to train new hires.

• Developing SOPs: Easily draft standard operating procedures.

• Building Training Documents: Design comprehensive training materials.

• Answering Queries: Quickly address questions with visual aids.

• Assisting Customers: Provide step-by-step solutions to customer issues.

• Creating Tutorials: Develop detailed tutorials for software or processes.

• Documenting Processes: Capture and share internal processes with the team.

Scribe Pricing

When it comes to pricing, Scribe offers flexible plans to cater to different needs:

• Basic Plan: Aimed at individuals testing Scribe’s browser extension, this plan is free and includes features like quick customization and sharing via link, PDF, and embed.

• Pro Plan: Designed for individuals or teams, the Personal Pro starts at $23/seat/month, while the Team Pro requires a minimum of 5 seats at $12/seat/month. This plan offers additional features like capturing processes across all apps, branded guides and exporting to platforms like Confluence.

• Enterprise Plan: Tailored for companies requiring advanced features, the pricing is custom, and interested users can schedule a demo. The Enterprise plan boasts features like auto-redaction of PII & PHI, enterprise-grade data governance, and various license types.

FAQs

Does upgrading to the Pro plan upgrade my entire team?

Upgrading to the Pro plan will only upgrade the account of the individual who made the purchase.

Can I mix Basic and Pro accounts in one team?

Yes, within a team, members can have a mix of both Basic and Pro account types.

Does Scribe offer discounts for educational institutions?

Scribe potentially provides special discounts for educational institutions, such as schools and universities, under its Pro or Enterprise plans. 

Are non-profits eligible for discounts?

Non-profits might be eligible for Pro or Enterprise discounts. It’s best to contact Scribe directly.

Can I capture desktop processes with a Basic Scribe account?

The Basic account mainly caters to capturing web-based processes. For documenting desktop operations, an upgrade is recommended.