Corrections Policy

We take accuracy seriously. When we publish something that turns out to be wrong, we want to fix it fast, tell readers what changed, and preserve the record of the original mistake. This page explains exactly how that works.

What counts as a correction

A correction is a change that fixes a factual error: a wrong number, a misspelled name, a misattributed quote, an inaccurate description of what a company or product does, or any other statement that a reasonable reader would say “was wrong when published.”

An update is a substantive addition of new information that was not available at publication — a company response we didn't have earlier, a follow-on regulatory action, a revised figure the source itself has now corrected. Updates do not mean the original story was wrong; they mean the story has moved.

A clarification is a rewording that removes ambiguity without changing the underlying facts. If the original phrasing could reasonably be read two ways, and one of those readings is inaccurate, we'll clarify.

How corrections are marked

Every substantive correction is disclosed at the bottom of the article in a paragraph labelled Correction, describing what was originally published, what has been changed, and (where it materially matters) how the error occurred. The article's body text is also updated so that a reader who lands on the page after the fix reads the correct version.

For updates, the article shows an Updated timestamp near the byline once the modification is at least a day after publication, and — for news pieces — the sidebar “Related news” module surfaces the freshest version at the top so readers coming in from search see the most current framing first.

Clarifications are noted in the same footer paragraph as corrections, prefixed Clarification.

Typos and formatting

We fix typos, broken links, and formatting mistakes silently. These are not marked as corrections because they do not change the meaning of the story.

Retractions

In rare cases where an article's central premise turns out to be unsupported — for instance, if the primary source fabricated their claim — we will retract the article. Retracted articles are left online with the original headline crossed out and a clearly labelled Retraction notice at the top explaining why the piece was withdrawn. We do not silently delete published articles.

Turnaround time

Correction requests received during normal working hours are typically actioned within 24 hours of verification. Complex corrections that require re-reporting can take longer; if we need more than 48 hours, we'll reply to the person who flagged the issue with an interim acknowledgement.

How to report an error

Email [email protected] with the article URL, a quote of the specific passage you believe is wrong, and — where possible — a link or citation to the correct information. Corrections take priority over every other kind of reader mail, so please put “Correction” in the subject line so we spot it fast.

Related policies

Last updated: September 2026.