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Category Archives: Chatbots
The Chatbot Experience
Nearly 40% of consumer experiences with chatbots are negative. Read more
The State of Chatbots and other AI Numbers
Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI found that · Business leaders say chatbots have increased sales by 67% on average · Over 60% of Americans believe the government and companies collect data about them daily … Continue reading
Posted in AI, Chatbots, Stats
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AI by the Numbers: Growth in US Consumers Acceptance of Chatbots
Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI highlighted the growth in consumers’ acceptance of chatbots, especially for help with routine tasks; questions about medical AI algorithms missing the worst patient outcomes; and new predictions … Continue reading
Posted in AI, AI Enterprise, Chatbots, healthcare
Tagged AI, AI Market Size, AI Predictions, AI Trends, Artificial Intelligence, Chatbots
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Feeling Comfortable with Chatbots?
If a company has gathered information about you in a secure manner, would you feel comfortable using a chatbot that does the following things: Source: LivePerson
Posted in AI, Chatbots
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AI by the Numbers: Most US Consumers Don’t Like Chatbots
Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted the growing reluctance of US consumers to chat with chatbots, the growing expectations of AI as a critical business component, and the growing employee skills gap … Continue reading
Posted in AI, Chatbots, Stats
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Chatbot Fatigue: US Consumers Prefer Human Agents
Source: CGS
Posted in AI, AI Enterprise, Chatbots
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AI by the Numbers: Disagreements about the Impact of Chatbots
Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted among other findings, disagreements about the impact of chatbots: Do purchase rates go down when people find out they are interacting with a chatbot? Or do … Continue reading
Posted in AI, AI Enterprise, Chatbots, Stats, virtual assistants
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Chatbots and Natural Language Processing (NLP)
Natural Language Processing is a based on deep learning that enables computers to acquire meaning from inputs given by users. In the context of bots, it assesses the intent of the input from the users and then creates responses based on contextual … Continue reading
Posted in AI, Chatbots, deep learning, NLP
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33 Facts and Forecasts About Chatbots and Voice Assistants
To help with your chatbot information overload, here’s a handy list of numbers about the rising prominence of online messaging, voice interfaces, and having a conversation with your friendly AI assistant. Read the article on Forbes.com
What's The Big Data? 