Category Archives: Chatbots

AI by the Numbers: Most US Consumers Don’t Like Chatbots

Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted the growing reluctance of US consumers to chat with chatbots, the growing expectations of AI as a critical business component, and the growing employee skills gap … Continue reading

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Chatbot Fatigue: US Consumers Prefer Human Agents

Source: CGS

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AI by the Numbers: Disagreements about the Impact of Chatbots

Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted among other findings, disagreements about the impact of chatbots: Do purchase rates go down when people find out they are interacting with a chatbot? Or do … Continue reading

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Chatbots and Natural Language Processing (NLP)

Natural Language Processing is a based on deep learning that enables computers to acquire meaning from inputs given by users. In the context of bots, it assesses the intent of the input from the users and then creates responses based on contextual … Continue reading

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33 Facts and Forecasts About Chatbots and Voice Assistants

To help with your chatbot information overload, here’s a handy list of numbers about the rising prominence of online messaging, voice interfaces, and having a conversation with your friendly AI assistant. Read the article on Forbes.com

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The Chatbots Landscape

Source: Venturebeat

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Chatbots Startups and the Future of Marketing and Selling

Venture Radar: Chatbots are programs that mimic conversation with people using artificial intelligence. CB Insights: Advances in artificial intelligence algorithms have put chatbots and voice assistants in the spotlight, with investor interest in the space increasing in recent months. From Artificial intelligence (AI) … Continue reading

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