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Category Archives: Chatbots
The State of Chatbots and other AI Numbers
Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI found that · Business leaders say chatbots have increased sales by 67% on average · Over 60% of Americans believe the government and companies collect data about them daily … Continue reading
Posted in AI, Chatbots, Stats
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AI by the Numbers: Growth in US Consumers Acceptance of Chatbots
Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI highlighted the growth in consumers’ acceptance of chatbots, especially for help with routine tasks; questions about medical AI algorithms missing the worst patient outcomes; and new predictions … Continue reading
Posted in AI, AI Enterprise, Chatbots, healthcare
Tagged AI, AI Market Size, AI Predictions, AI Trends, Artificial Intelligence, Chatbots
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Feeling Comfortable with Chatbots?
If a company has gathered information about you in a secure manner, would you feel comfortable using a chatbot that does the following things: Source: LivePerson
Posted in AI, Chatbots
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AI by the Numbers: Most US Consumers Don’t Like Chatbots
Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted the growing reluctance of US consumers to chat with chatbots, the growing expectations of AI as a critical business component, and the growing employee skills gap … Continue reading
Posted in AI, Chatbots, Stats
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Chatbot Fatigue: US Consumers Prefer Human Agents
Source: CGS
Posted in AI, AI Enterprise, Chatbots
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AI by the Numbers: Disagreements about the Impact of Chatbots
Recent surveys, studies, forecasts and other quantitative assessments of the progress of AI, highlighted among other findings, disagreements about the impact of chatbots: Do purchase rates go down when people find out they are interacting with a chatbot? Or do … Continue reading
Posted in AI, AI Enterprise, Chatbots, Stats, virtual assistants
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